“Many things in your life matter, but only one thing matters absolutely.
It matters whether you succeed or fail in the eyes of the world. It matters whether you are healthy or not healthy, whether you are educated or not educated. It matters whether you are rich or poor — it certainly makes a difference in your life. Yes, all these things matter, relatively speaking, but they don’t matter absolutely.
There is something that matters more than any of those things and that is finding the essence of who you are beyond that short-lived entity, that short-lived personalized sense of self.”
“The leader’s job today, in 21st-century terms, is not about gaining followership. Followership is an outmoded notion. Leadership starts with gaining alignment with the mission and values of the organization: What are we about? What do we believe as a group? At Medtronic, we aligned around the idea of “alleviating pain, restoring health, and extending life.” It was clear that anyone who didn’t buy into that could work somewhere else.”
“Everything that can be counted does not necessarily count; everything that counts cannot necessarily be counted.”
“Price is what you pay. Value is what you get.”
“Let us suppose that we were asked for one all-purpose bit of advice for management, one truth that we were able to distill from ‘Excellent Companies’ research. We might be tempted to reply, Figure out your value system.”
“In Search Of Excellence”
“Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization’s makeup and success—along with vision, strategy, marketing, and financials. I came to see that culture isn’t just one aspect of the game – it is the game. In the end, an organization’s culture is nothing more than the collective capacity of its people to create value.”
Former CEO, IBM
“It’s not hard to make decisions when you know what your values are.”
Film Writer, Producer
“It’s not what you see, it’s how you see it.”
Henry David Thoreau
“It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.”
Dr. W. Edwards Deming